Frequently Asked Questions
Find answers to the most common questions about our products, orders, deliveries, and returns.
Delivery times are generally between 5 and 10 business days depending on your destination country.
As soon as your order is shipped, you will receive an email containing your tracking number.
Yes, you have 14 days after receiving your order to request a return.
Yes, shipping is free for purchases over €100.
We accept major credit cards as well as the payment methods offered at checkout.
You can contact us at any time via our contact form. We usually respond within 24 to 48 hours.